Platform FAQ
Getting started, account registration, limits, and available payment methods.
Just click on "Access Account" and select the Sign-Up option
fill in the form with your, Username, Email, a secure password to access your account.
Mark the platform rules with consent and click Create an account”.
If you sign up using a referral link, the window will display your upline’s data.
You can have just one ApexGold account.
It is prohibited to register several accounts on the platform.
If someone else plans to register on ApexGold Trade using your IP, please
send a request to Support: when considering, if possible, we will
try to approve it.
Become a part of our investors by just creating an account on the platform
and start investing. By choosing one of our investment plan or by inviting your friend's and
families to invests by being a part in our
Affilate Program.
We offer several investment and affiliate products. When using them, you can immediately start
earning profitably with ApexGold Trade. Registered platform customers have access to 3 investment
strategies with different profitability and the affiliate program with rapid career growth.
Invest yourself or raise your friend's investments: we will pay profit directly to your
Investment Account, and you will be able to withdraw your funds to your wallet at any time.
You can invest at least $100, and the minimum withdrawal amount is $20.
The minimum deposit amount is $100 for cryptocurrencies payment methods. You can withdraw your
funds to your personal wallet, if you have at least $20 in your available balance.
The current limits may be changed depending on the cryptocurrency rates or blockchain
network load.
ApexGold supports varieties of cryptocurrencies payment such as Bitcoin (BTC),
Ethereum (ETH) and More..
As the platform develops, we will add new services and coins to expanding the available payment
method list.
Sign-in your account and see them all
Definitely, crypto trading investments can be subject to financial risks:
starting to work with ApexGold Trade, you recognize them and accept the profit guarantee refusal.
However, ApexGold Trade account holders funds are under the Hong Kong and European legislation
solid security.
The user is aware of highly profitable investments in crypto trading and is sensible of the
fact that the cryptocurrency market volatility can lead to unpredictable economic results
and negative growth in ApexGold Trade investment indicators. ApexGold does not guarantee the
announced deposit returns and is not responsible for the platform users’ assets.
We are constantly improving our risk management tools to maintain trusted finances, system
stability, and platform performance.
Your fiat and cryptocurrency assets held in deposit accounts or account balance at ApexGold
are protected by the state: European and Hong Kong legislation is your investment protector.
Dashboard FAQ
Dashboard, wallets, access recovery, security, and other account settings.
In your Dashboard, you can have full control
over all your operations within ApecGold, from investments to your
referral structure management.
After logging into your account, you will go to the dashboard, it’s your workplace with
full control over all your operations inside ApexGold, from investments to your referral
structure management. Here you can easily replenish your balance, invest, make transfers
to your wallet, track all completed transactions and develop your referral structure.
The main "Dashboard" section contains a short summary of your funds - brief statistics,
active deposit data, and a list of payment method balances.
Moreover, here you will find educational video, tutorials, that help new users to start
quickly: we clearly demonstrate how to start earning and how to manage your assets on the
ApexGold platform in a screencast format.
Save or edit your wallet in the "Edit Profile" section of your
personal account and save the changes.
Enter the "Wallets" section in your personal account menu: your payment details used
for withdrawing profit is stored here. Click in the input field of the selected payment
method, specify your wallet number or cryptocurrency address to which you plan to make
regular profit withdrawals, and click "Save".
Then confirm the changes using the connected mobile device depending on the two-factor
authentication settings. In addition, you will need to confirm the actions taken when
changing the wallet or crypto-address: also using the Google Authenticator or by email
when 2FA is deactivated.
Enter a new secure password in the "Change password" section of
your account settings, repeat it in the next field and confirm using the valid password.
Save the changes
If your account password has been compromised or you suspect it, the Dashboard gives you
the opportunity to change the password. Go to your account setting page and then go to
the "Change password" section. Enter a new secure password there, repeat it in the
adjoining field and confirm it with your current password. Click “Save” for the changes
to take effect.
Just restore access via your email: specify it by clicking on "Forgot password?"
in the account login window and follow the link from the letter you have received.
If you have forgotten or lost your account password, do not worry - just restore access via the
associated email address. In the login window, click "Forgot password?" and specify the email
address you used when registering. Click "Reset" and wait for an incoming letter: within a
couple of minutes, you will receive a system message with a link, by clicking on which you
can change your account current password and log in to the dashboard using a new password.
Scan the QR code in your account settings using the Google Authenticator
app and enable 2FA by specifying the token generated by the app in the "Two-factor authentication"
section.
Download the Google Authenticator app from the AppStore or GooglePlay to your mobile device and launch it.
Use the app to scan the QR code in the "Two-factor authentication" section of your ApexGold Trade account
settings.
Get the token generated by the Google Authenticator and enter it in the "Token from Authenticator" field.
Activate 2FA for your account by clicking on the "Turn on" button.
When re-enabling 2FA, please update the QR code in your app as the QR code is updated if logoff.
We recommend you to enable two-factor authentication immediately when registering your account:
2FA reliably protects your account against unauthorized access, even if the password has been
compromised.
Investments FAQ
Trading strategy selection, balance replenishment, deposit creation and activation.
You can start investing if you have at least $100. The minimum
cryptocurrency limits may vary.
You can invest on ApexGold Trade or test the platform's capabilities by creating a deposit of
any amount starting from $100 using fiat payment systems
Open the full answer to review the platform investment product
terms and conditions.
Before choosing a trading strategy, read the platform investment product terms
and conditions.
ApexGold Strategy is classic investment plans with a fixed daily profit and duration:
the larger your deposit amount, the higher your investment income. Payments to the
balance are made every second, and the deposit principal is returned when completing
the selected plan.
The Arbitrage Trading Strategy is a short plan giving a quick profit. When the deposit
is activated, the system automatically determines your yield from 0.2% to 1% and its
validity period from 6 to 24 hours. The deposit and all investment income are returned
to the balance beyond the expiration of the prescribed plan period.
According to the Market Making Trading Strategy, your deposit will bring an unlimited
profit to your balance during an unlimited period until you decide to return your
investment back: you can return and withdraw the deposit principal at any time.
Choose a payment method and enter the replenishment amount in
the "Refill" section of your personal account. Then, go to pay and complete the payment.
To replenish your account balance, go to the "Deposit" section in your personal account menu.
Select the payment system or cryptocurrency with which you will pay and enter the amount
to be deposited. Go to pay by clicking "Deposit Now".
When choosing a fiat payment method, the browser will automatically redirect you to the page
to confirm the transfer and pay for it, after payment, when returning to your personal account,
you will be prompt to enter the completed transaction number.
When refilling the balance with Crypto Wallet, the system will issue the recipient's address
to make the transaction. Your balance will be successfully refilled immediately when confirming
the completed transaction by filling-in the completed transaction number.
Choose one of the trading strategies in the "Invest" section of your
personal account. Then, enter the payment method and investment amount, and go to pay
the deposit. Check "Pay from internal balance" to reinvest using the account balance.
To create a deposit, go to the "Invest" section in your personal account menu and choose
one of the trading strategies according to which your investment will work. Then, choose
the payment system or cryptocurrency with which you will pay in the drop-down list, and
enter the deposit amount: when entering the amount, the system will automatically set the
appropriate yield plan. Go to pay by clicking "Invest".
When choosing a fiat payment method, the browser will automatically redirect you to the page
to confirm the transfer and pay for it, and if you pay using Crypto, you will get a verified
ApexGold Trade wallet number. Transfer funds to the received wallet number and when returning to
your personal account, enter the completed transaction number.
To reinvest directly from your account balance, mark “Pay from internal balance after entering
the deposit amount.
A deposit paid in fiat or from the internal balance starts to work instantly
but cryptocurrency investment automatically starts to work when confirming the transaction in the
blockchain.
An investment made using fiat payment system or from your account internal balance starts to work
immediately when making payment.
The cryptocurrency deposit starts to work automatically when confirming the completed transaction
based in the selected coin blockchain. For BTC transactions – after 1 confirmation; and you will
see the number of required confirmations for other cryptocurrencies on the deposit payment page.
The confirmation speed directly depends on the transfer fee amount. The waiting time is usually
from 10 to 60 minutes.
When transferring coins from crypto exchanges, please note that some exchanges can process transactions
for a long time — check with the service you are using before paying for the deposit.
Check the paid deposit status in the "Deposits" section. If the transaction
has already been confirmed, and the deposit status has not been updated, contact the Support.
If your fiat deposit has already been paid or the cryptocurrency transaction has been confirmed
as many times as necessary, and the investment in the "Deposits" section of your account has not
been activated, a technical failure has probably occurred. There is no cause for alarm, please
contact the Support and the issue will be dealt with at the earliest moment.
The deposit will not be activated automatically and will require a specialist involvement if,
for example, the transfer amount does not match the amount entered when creating the deposit,
or the transaction was sent later than 60 minutes upon creating the application, or the XRP
transfer was not accompanied by a destination tag.
Withdrawal of funds FAQ
Payment of profits, withdrawal to a wallet, transfer fees and limits.
Payment is made every second according the ApexGold and Market Making
Trading plans, or when expiring the Arbitrage Trading strategy prescribed period.
The profit accrual scheme depends on the trading strategy you choose. According to the
ApexGod Trade Card and Market Making Trading strategies, profit is paid to the balance
every second, in total, making the daily profit amount. According to the Arbitrage Trading s
trategy, the investment interests are paid when expiring the plan period.
Choose a payment method in the "Withdraw" section in your personal
account, enter the payment amount and the wallet number to withdraw funds. If necessary,
confirm it using the 2FA token and click "Withdraw".
To withdraw funds from your balance to your wallet, go to the "Withdraw" section in your
personal account. Select a payment system or cryptocurrency which balance is sufficient to
withdraw, enter the payment amount and your details: wallet number or crypto address.
According to the current security settings, you might need to confirm the withdrawal using
a two-factor authentication token with a connected mobile device.
After it, send an application for instant processing, pay attention to the fee amount and
the amount to be received and click the "Withdraw" button.
You can withdraw any amount starting from $0.1. The cryptocurrency
minimum limits may differ.
You can withdraw funds from the account balance, starting from any amount — $0.1 for
fiat systems or from 0.0002 BTC, 0.02 ETH, 50 TRX, 0.01 LTC, 50 DOGE, 10 XRP, 0.01 DASH,
0.02 ZEC, 0.005 BCH, 10 XLM, 1 NEO, 0.3 UNI, 25 USDT (ERC-20) and 5 USDT (TRC-20) for
cryptocurrency wallets. The current limits may change depending on the cryptocurrency
rate or blockchain network load.
We process the fund withdrawal applications instantly and automatically. But sometimes, for operational reasons, the payment can be displayed with the "Pending" status, and the payment waiting time may be up to 24 hours.
You can see the current fees for all connected payment systems
and cryptocurrencies in the "Fees" section.
The current transfer fees from the account balance to external wallets are in the
"Fees" section table: there you can track the current values for each fiat system or
cryptocurrency available on the withdrawal platform
The cryptocurrency transaction fees may vary depending on the current network load.
Check your withdrawal status on the "Transactions" page and contact
the Support — we will immediately check and solve the problem.
If you have any problems with payments, withdrawal, or receiving funds to your wallet, contact
the Support via the Live chat or the offline ticket on the platform, the website feedback form,
or by email: support@apexgoldtrade.com
ApexGod Trade consultants provide customer support in the format of extended business hours
and are ready to resolve any issue within a few minutes after contacting us.
Cooperation FAQ
Affiliate program, referral structure management, rewards payment, bonuses, and promotional materials.
In the general structure of attracted investments, only deposits opened according to the ApexGold Trade Card strategy are considered.
It is enough to create an account on the platform to start
attracting investments with ApexGod Trade.
If you wish to start earning from 4% to 20% on the attracted investments,
you just need to register your account on the platform and go to the "Referral"
section in the dashboard menu. Share your personal referral link among your followers
and friends, expand your affiliate structure to earn even more and get cash bonuses for
good achievements!
Also, in the "Affiliate" section, you can track your referrals, all your accruals, bonuses,
and affiliate achievements.
According to the ApexGold plan, the referral bonus is calculated based on
the deposit amount, and according to the Arbitrage Trading and Market Making strategies — on the
referral's profit.
If the attracted deposit is opened according to the ApexGold strategy, then the affiliate commission
interest is calculated based on your referral’s investment amount. For investments made according
to the Arbitrage Trading and Market Making Trading strategies, the referral bonus interest is calculated
based on the referral's profit amount.
You will get the bonus for the attracted client immediately when his/her
deposit will start to work.
The referral bonus accrual to the balance is made instantly at the moment when the attracted
investment will start to work, and it is immediately available for withdrawal to the wallet
after accruing. Rewards by the Market Making Trading strategy are accrued every second while
the referral's investment works.
Control every payout of your referrals in your account in "Affiliate" section.
Of course, you will earn the affiliate bonus for your referral's deposit paid from the internal account balance.
To change the upline, just send a request to support@apexgoldtrade.com
from the email associated with your account.
To change your upline, send a free-form message to support@apexgoldtrade.com from the email
address associated with your account, specifying your new upline’s name. We will review your
request and, if possible, approve it within the next business hours.
Of course, you can be involved in the affiliate program without making a deposit and
earn good money but if you want to move to the next level and get more money, you will need to make
personal investments.
You can be involved in the ApexGold Trade affiliate program without making personal investments and immediately
when registering on the website. You will earn 4% of your direct investments as a first-level partner,
but you will need to make a personal deposit to go to the next level and get more privileges.
